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Full Time

Solution Architect

Location: Not office-based, working remotely most of the time. In the office when needed.

Job Type

Full Time

About the Company

At Ukheshe, we’re known as a global, market-leading fintech enabler, and through our innovative technology, we are changing the world of payments. We believe that being bold, curious, having an entrepreneurial mindset, purposeful collaborations and diversity and inclusion are just some of the hallmarks associated with building great teams. We innovate through a culture of ownership, being human and valuing our people's voice and perspective while creating an opportunity for them to become the best version of themselves and thrive personally and professionally.

What we are looking for

A Solution Architect eager to join a highly disruptive start-up in a rapid growth phase and positioned to scale significantly in the coming months.

About the Role

Job Purpose:

  • The Solution Architect is responsible for designing and implementing technology solutions that align with Ukheshe’s overall goals and strategies. 

  • They work closely with stakeholders to understand their business requirements and translate them into technical solutions.

  • They are ultimately responsible for end-to-end technical project delivery from presales business development to project delivery and 3rd level support.  

  • The Solution Architect oversees Senior Business Analysts and Business Analysts working on individual projects.

Presales Solution Scoping:

  • Working within the Ukheshe process for presales engagements work closely with stakeholders to understand their business requirements and translate them into technical solutions that are elegant and cost effective.

  • Concisely describe and cost the Solution in the form of detailed technical business requirements documentation.

Technical Advisory and Documentation:

  • Provide expert consulting services on Ukheshe services and platforms and related 3rd party platforms.

  • Document solutions and platform enhancements in relevant Ukheshe customer documentation.

Project Execution:

  • Ultimately responsible for technical project delivery – oversees Business Analysts and Senior Business Analysts on project delivery.

  • Anticipate and manage scope on project delivery.

Technical Support:

  • Provide 3rd level technical support for live projects.

  • Perform root cause analysis and debugging to address customer issues.

Technology and Platform Enhancements:

  • Staying up-to-date with the latest technology trends and developments.

  • Identifying and assessing new technologies and solutions that can improve the organization's overall performance.

  • Sharing, documenting and presenting technology enhancements internally.

  • Providing technical leadership within Ukheshe.

Technical Guidance and Mentoring:

  • Providing technical guidance and mentoring to other members of the team and other teams in Ukheshe.


  • Masters or Bachelor’s degree in Information Technology, Computer Science, or any other related discipline. 

  • 5-6 years’ experience as a software developer or 6-8 years as a Senior Business Analyst.  

  • Strong computer literacy skills.

  • Sound understanding of mobile applications, web-based applications, and backend systems. 

  • Strong project management skills. 

  • Written and verbal communication skills. 

  • Interpersonal relationships and customer management skills. 

  • Ability to work in an ambiguous environment. 

  • Business acumen. 

  • Knowledge of various systems and the ability to learn/ master new software (Jira, Smartsheets, Draw. Io, Confluence, Google Drive, Microsoft Office).

  • Problem solving – find solutions when emotions are involved.

  • Stress tolerance – coping with stressful situation.

  • Innovation – creative and open-mindedness. 

  • Interpersonal relationships – building mutually satisfying relationships.

  • Empathy – understanding & appreciating how others feel.

  • Independence – be self-directed and free from emotional dependency.

  • Assertiveness – communicating feelings and beliefs; being non-offensive.

  • Leadership – willingness to lead, take charge of situations, offer opinions and directions to others.

  • Multitasking – dealing with several activities at a time, enjoy being given new tasks before they have finished another.

  • Teamwork – cooperation with others, good-natured attitude and encouraging people.

  • Persistence – sticking with tasks, not giving up, dislike leaving things unfinished.

  • Rule following – adhere to rules and strictly follow work regulations.

  • Attention to detail – focus on details, strive for perfection and be well organized.

  • Planning – enjoy making detailed plans and long-terms plans.

  • Analytical thinking – like solving complex problems, carefully analyse information and use logic to address issues and problems.

Purposeful Impact. Client Focus. Doing the Right Thing, Cultivating Excellence. Teamwork.

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, neurodiversity or disability - whoever you are, if you’re curious, relentless and customer-obsessed, we want to hear from you.

Ukheshe does not accept unsolicited resumes from search firms/recruiters. Ukheshe will not pay any fees to search firms/recruiters if a search firm/recruiter submits a candidate unless an agreement has been entered into concerning the specific open position(s). Search firms/recruiters offering resumes to Ukheshe on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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